1. Introduction
CIO MAGIC LIMITED ("we," "us," "our," or the "Company"), operating under the brand name Magis Pro, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
CIO MAGIC LIMITED is a company registered in England and Wales (Company Number: 16198428), with its registered address at Suite A James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE, UK.
2. Information We Collect
2.1 Information You Provide Directly
We may collect information that you voluntarily provide when using our Services, including but not limited to: account registration information such as your name, email address, and username; profile information and preferences; content you create, upload, or share within our applications; communications you send to us, including support requests and feedback; and payment information when you make purchases (processed securely through third-party payment processors).
2.2 Information Collected Automatically
When you access or use our Services, we may automatically collect certain information, including: device information such as device type, operating system, unique device identifiers, and mobile network information; log information including access times, pages viewed, IP address, and the page you visited before navigating to our Services; location information based on your IP address or, with your consent, more precise location data from your mobile device; and usage data about how you interact with our Services, including features used, actions taken, and time spent on various screens.
2.3 Information from Third-Party Services
If you choose to link, connect, or log in to our Services using a third-party service (such as Google or Apple), we may receive information from that service as permitted by that service's policies and your privacy settings.
3. How We Use Your Information
We use the information we collect for various purposes, including to: provide, maintain, and improve our Services; process transactions and send related information; send you technical notices, updates, security alerts, and support messages; respond to your comments, questions, and requests; monitor and analyze trends, usage, and activities in connection with our Services; detect, investigate, and prevent fraudulent transactions and other illegal activities; personalize and improve your experience; and comply with legal obligations and enforce our terms and policies.
4. Sharing of Information
We may share information about you in the following circumstances: with service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support; in response to a request for information if we believe disclosure is required by applicable law, regulation, or legal process; if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others; in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business; and with your consent or at your direction.
We do not sell your personal information to third parties for their marketing purposes.
5. Third-Party Services
Our Services may contain links to or integrate with third-party services, including analytics providers (such as Google Analytics and Firebase Analytics), advertising networks, social media platforms, payment processors, and cloud storage providers. These third parties may collect information about you when you use our Services. We encourage you to review the privacy policies of any third-party services you access.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When we no longer need personal information, we will securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication procedures, and employee training on data protection. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information; the right to object to or restrict certain processing; the right to data portability; the right to withdraw consent where processing is based on consent; and the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.
9. Children's Privacy
Our Services are not directed to children under the age of 13 (or such higher age as required by applicable law). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
CIO MAGIC LIMITEDSuite A James Carter Road
Mildenhall, Bury St. Edmunds
England, IP28 7DE, UK
Phone: +44 7448 857685